Help & FAQ

1. Tap + New note and give it a title, like "Video call the grandkids."
2. Write one step per line. Rather talk? Tap the microphone on your keyboard and speak.
3. Under Show as, pick Steps (one at a time), Checklist (tick them off) or Plain text.
4. Add a photo or PDF if it helps, then tap Save.

1. Open the note and tap Send.
2. Tap Make a code. You get 6 letters and numbers.
3. Read it to them, or tap Text or Email to send directions with the code.
4. They go to helpseedo.com, click Enter code, and type it. The steps show up big, one at a time.

They get big steps with Back and Next, plus It worked and I'm stuck buttons. You see when they open it (under Seen on your note) and when they tap a button, including which step they're stuck on.

1. Go to People and tap Add a device. Name it, like "Dad's iPad."
2. On their device, go to helpseedo.com/code and type the code.
3. On an iPhone or iPad, add HelpSeeDo to the Home Screen first (tap Share, then Add to Home Screen), then open the icon and enter the code there.
4. From then on, pick their device under Send to, and new notes show up on their screen.

1. They tap I'm stuck on the step they're on.
2. You get an alert at the top of your Notes, with the step.
3. Send a message back, or fix the note and send it again.

You and a device can send short messages. Open People and tap their device. They answer from their screen, no account needed.

On their screen, Send to someone gives them the code for a note, plus Text it and Email it, so Dad can share your directions with a friend.

When someone you set up as a device signs up, they see "Move this device into your account?" One tap moves their notes and messages, and they show up once in your People list.

1. Go to People, then Family or team.
2. Pick Family or Team, type a name, and tap Start.
3. Give everyone the 6-letter code. It works for 14 days; tap New code for a fresh one.
4. They sign up, open People, and type the code. Up to 5 people for now.

Tap Family (or Team) on a template, and everyone can use it. Share a device with the group, and everyone sees its alerts and messages, so whoever's free can help.

1. Open Templates and tap New template.
2. Next time, tap Use to send a fresh copy in seconds.

1. They land in your Inbox, newest unopened first.
2. Open one and tap Save to my notes, in the category you pick.
3. Your copy is yours to edit. It leaves your Inbox, and the sender's note is not changed.

Put notes in categories like Recipes or Tech help. Add, rename or delete them on the Categories page (General first, then A to Z). On Notes, Sort by Newest, Oldest, A to Z, Most opened or Category.

1. On New note, tap Scan text from a photo.
2. On a phone: take a photo. On a computer: tap Take the photo with my phone and type the code it shows on your phone.
3. Check the words and fix any measurements, then tap Add to my note.
4. The photo is not kept. It works best on printed text; handwriting may not read well.

Add them when you make or edit a note. They are private: only people you send the note to can see them. Free has room for 20 photos and 10 PDFs; Plus has 500 and 200.

A private place for door codes, Wi-Fi passwords and other details, opened with your own 4 to 6 digit PIN. Forgot it? Tap Forgot your PIN?, sign in again, and set a new one. Nothing is lost. 5 wrong PINs pauses it for 10 minutes, and it locks itself after 10 minutes untouched. Vault notes are never shared or sent.

When you sign in, tick Not my device. You're signed out after 5 minutes of no use. You can always tap Sign out at the bottom of any page.

Your notes are never public or searchable. A code or link opens only that one note. Notes marked Private are never sent. If a paired device is lost, remove it on the People page.

• One action per step: "Press the round Home button," not three things at once.
• Add a photo of exactly what to tap.
• Say where it is: "bottom right corner," "the red button."
• End with what they should see when it worked.

• Talk instead of type: tap the microphone on your keyboard. On iPhone and iPad, say "new line" for the next step.
• Will you send it again? Make it a template (Templates, then New template).
• Web addresses in a note become tappable links.
• A note's code keeps working, so people can write it down. Stop sharing turns it off.

• Set Name people see on your Account page, so notes say who they're from.
• Pick Light or Dark, and Cards or List, on your Account page.

Free: unlimited text notes and messages, 5 devices, 10 Vault notes, 20 photos, 10 PDFs, and a Family or Team. Plus: unlimited Vault and devices, room for 500 photos and 200 PDFs, and priority support, for $3.99 a month or $39 a year. New accounts get Plus free to start. Have a gift code? Enter it on your Account page. Questions? Email support@supportslip.com.